Process
A company-style process from enquiry to delivery.
The workflow is designed to prevent confusion: enquiry first, review second, order only after approval.
Submit brief
Client completes a structured project form and uploads supporting files where needed.
Review scope
UPNOV reviews requirements, deadline, file quality, missing details and feasibility.
Confirm terms
Quotation, deliverables, timeline and revision boundaries are clarified before work begins.
Work execution
Files, messages and updates stay attached to the client workspace.
Delivery
Deliverables are uploaded privately and the client can download from the portal.
Closure
Final files and notes are retained according to the agreed support process.
Why this matters
Professional companies do not treat every message as an order.
Submitted projects remain enquiries until reviewed. That protects your time, avoids unclear expectations and creates a clean record of client requirements, status and file exchange.